Seek Improvement in Innovation, Keep Customer Satisfied
Carrying forward the service philosophy to “Caring for our clients with sincerity, creating our value with quality” and the service tenet to “Seek Improvement in Innovation, Keep Customer Satisfied”, Chint has established 20 technical service centers (15 in China and 5 overseas) and a three-level service system to guarantee technical support for customer services. Besides, our international and domestic service hotlines, together with a team of over 200 full-time technical service engineers, are ready to offer customers technical consulting and after-sales services. Furthermore, we adopt a three-level (A, B and C) mode for customer information management and will follow up and call back on a regular basis to ensure efficient information processing.
Technical support 24/7
Product Troubleshooting Instantly
Warranty feedback within 24h
Free On-Site service after 8 hours
Organize product training
Innovation in Technology, Satisfaction by Customers